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Privacy Policy

Last updated: March 7, 2026

1. Who We Are

Trade Code Wizard is operated by Pine Digital Designs, a Washington State business. This policy describes how we collect, use, and protect your information.

2. Information We Collect

Account information: Name, email address, and password when you create an account.

Usage data: Questions you ask, your selected trade and jurisdiction, query counts, and feature usage.

Payment information: Processed securely by Stripe. We do not store credit card numbers on our servers.

Technical data: IP address, browser type, and device information collected automatically.

3. How We Use Your Information

  • To provide and improve the Service
  • To process payments and manage subscriptions
  • To send account-related communications (billing, security, updates)
  • To improve AI response quality and accuracy
  • To comply with legal obligations

4. AI and Your Questions

Questions you submit are processed by third-party AI providers (Anthropic) to generate responses. Your questions may be used to improve response quality but are not sold to third parties. We do not use your questions for advertising.

5. Data Sharing

We do not sell your personal information. We share data only with:

  • Stripe: For payment processing
  • Anthropic: For AI query processing
  • Neon: For database hosting
  • Vercel: For application hosting
  • Law enforcement: When required by law

6. Data Security

We use industry-standard security measures including encrypted connections (HTTPS/TLS), secure password hashing, and access controls. Payment data is handled entirely by Stripe, which is PCI-DSS compliant.

7. Data Retention

Account data is retained while your account is active. After account deletion, we retain anonymized usage data for analytics. Payment records are retained as required by tax and accounting regulations.

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your account and data
  • Export your data
  • Opt out of non-essential communications

To exercise these rights, contact us at [email protected]

9. Cookies

We use essential cookies for authentication and session management. We do not use advertising cookies or third-party tracking cookies.

10. Children

Trade Code Wizard is not intended for users under 18. We do not knowingly collect data from children.

11. Changes

We may update this policy. We will notify registered users of material changes via email. Continued use after changes constitutes acceptance.

12. Contact

Privacy questions? Contact us at [email protected]